Return Policy

Return & Refund Policy | Miss Panda Beauty Store

At Miss Panda Beauty Store, your satisfaction is our priority. We take great pride in the quality of our fragrances and packaging. If for any reason you are not completely satisfied with your purchase, please review our return policy below.

1. Eligibility for Returns

  • Returns are accepted within 14 days of receiving your order.

  • To be eligible, the item must be unused, unopened, and in its original packaging.

  • Proof of purchase (order confirmation or receipt) is required.

2. Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

  • Opened or used perfumes

  • Items not in their original condition

  • Sale or promotional items

3. Return Process

  1. Contact our customer service team at Habibsunny890@gmail.com with your order number and reason for return.

  2. Once approved, we will provide return instructions and the return address.

  3. Please note that return shipping costs are the responsibility of the customer, unless the return is due to our error (e.g., wrong or damaged item).

4. Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 7–10 business days to your original payment method.

5. Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 3 days of delivery with photos of the item and packaging. We will arrange a replacement or refund as quickly as possible.

6. Contact Us

For any questions or assistance, please reach out to us:
📧 Habibsunny890@gmail.com
📞 +60 18 358 9326