Shipping Policy

Shipping Policy | Scentelier

At Scentelier, we aim to deliver your fragrances quickly and safely, wherever you are. Please review our shipping policy below for details on processing and delivery times.

Processing Time

All orders are processed within 1–2 business days after payment confirmation. You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Time

• Local Orders (Malaysia): Estimated delivery within 3–5 business days.

• International Orders: Delivery typically takes 7–14 business days, depending on destination and customs clearance.

Shipping Partners

We work with trusted courier services to ensure your order arrives securely and on time.

Shipping Fees

Shipping costs are calculated at checkout based on your location and order weight.

Delays

Please note that delivery times are estimates and may vary due to factors beyond our control (e.g., public holidays, customs delays, or courier disruptions).

Tracking Your Order

Once shipped, you will receive an email with a tracking link so you can follow your order’s journey in real time.